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Privacy Policy

At AZParts, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and products. By accessing or using our site, you consent to the practices described in this policy.

Information Collected

Personal Information You Provide:

We collect personal information that you choose to share with us. This typically occurs when you:

  • Create an Account: Name, email address, and password are collected to set up your account.
  • Place an Order: Billing and shipping addresses, contact details, and payment information are needed to process your orders efficiently.
  • Contact Customer Support: Any information you provide during customer service interactions, such as order details or questions, is used to address your concerns.

Information Collected Automatically:

When you browse our site, we collect certain data to improve your experience:

  • Device Information: Includes data such as your IP address, browser type, and device identifiers.
  • Browsing Behavior: Information about how you navigate our site, including pages viewed, links clicked, and search terms used, is collected to help us optimize your experience.
  • Cookies and Similar Technologies: These small data files help us remember your preferences, maintain your shopping cart, and analyze site traffic.

Data from Third Parties:

We may also collect information from external sources, such as social media platforms or advertising partners, to help us better understand your needs and preferences.

How These Information is Used

We use the data we collect for various purposes related to our business operations, all designed to provide you with the best possible service:

  • Processing Your Orders: Your information is used to confirm, process, and ship your orders, ensuring a smooth transaction from start to finish.
  • Enhancing Your Experience: Data on your interactions with our site allows us to personalize content, make product recommendations, and offer promotions that match your interests.
  • Customer Support: Information from your support interactions helps us resolve issues quickly, whether it's about finding the right part, tracking an order, or addressing a complaint.
  • Communication: We send updates related to your orders, respond to inquiries, and, with your consent, keep you informed about special offers, new products, or service updates.
  • Site Improvement: Analyzing how visitors use our site enables us to identify trends, troubleshoot issues, and enhance functionality, making your experience more user-friendly.
  • Security and Fraud Prevention: Your data is essential in detecting and preventing fraudulent transactions, unauthorized access, and other illegal activities that could compromise our services or your information.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our website and conducting our business, including:

  • Payment Processors: To securely process payments for your orders.
  • Shipping Partners: To deliver your orders to your address.
  • Marketing Providers: To send you promotional communications (only if you have opted in).
  • Legal and Compliance: To comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
  • These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than to provide services on our behalf.

Protecting Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These include:

  • Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive information (like credit card details) during transmission.
  • Access Controls: Only authorized personnel have access to your personal information, and they are required to keep it confidential.
  • Data Storage: We store your data on secure servers and regularly review our security practices to ensure your information remains protected.

Your Rights and Choices

Access and Update Your Information:

You can access and update your personal information by logging into your account on our website. If you need further assistance, please contact our customer support team.

Opt-Out of Communications:

You can opt out of receiving promotional emails by clicking the "unsubscribe" link at the bottom of any email we send you. Please note that you will still receive transactional emails related to your orders.

Cookies Management:

You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely dispose of it.

Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to information collected by AZParts. We are not responsible for the privacy practices of other sites, and we encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

AZParts does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • AZParts Customer Support
  • Email: support@azparts.com
  • Address: 8 The Green, Ste A, Dover, DE 19901