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Shipping Policy

Effective Date: September 22, 2024

Thank you for visiting and shopping at AZParts. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from our website, [www.azparts.com]. By placing an order, you agree to the terms outlined below.

Processing Time

All orders are processed within [1-2 business days]. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. In the event of a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

  • Standard Shipping (3-5 business days): $7
  • Expedited Shipping (2-3 business days): $15
  • Priority Shipping (1-2 business day): $25

Delivery times are estimated and are not guaranteed, as delays may occur due to circumstances beyond our control (e.g., weather, carrier delays).

Shipping Locations

AZParts currently ships to all addresses within the continental United States, Alaska, Hawaii, and U.S. Territories.

P.O. Boxes & APO/FPO Addresses: We do ship to P.O. Boxes and APO/FPO addresses, but please note that delivery to these locations may take longer than standard shipping times.

Order Tracking

Once your order is shipped, you will receive a shipment confirmation email with a tracking number. You can track your shipment using the carrier's tracking system provided in the email.

Shipping Carriers

We partner with reliable carriers to ensure timely delivery of your items, including but not limited to:

  • Amazon
  • USPS
  • UPS
  • FedEx

The carrier for your order will be selected based on your shipping address and the delivery option you choose at checkout.

Shipping Restrictions

Hazardous Materials: Some products may be restricted for shipping to certain locations due to safety or regulatory reasons. You will be notified during the checkout process if there are any restrictions on your order.

Oversized Items: Additional shipping fees or arrangements may apply to oversized items. These fees will be calculated during checkout, and we will notify you of any special delivery requirements.

Lost, Stolen, or Damaged Packages

AZParts is not responsible for lost, stolen, or damaged packages. Once the carrier has possession of the package, the responsibility for delivery transfers to them. However, we will assist you in filing a claim with the shipping carrier if necessary.

Lost Package: If your tracking information indicates that your package was delivered but you have not received it, please contact the carrier directly or reach out to us for further assistance.

Damaged Package: If your package arrives damaged, please contact us within [48 hours] of receiving your order to file a claim. Be sure to retain all packaging materials and damaged goods until the issue is resolved.

International Shipping

At this time, AZParts does not ship internationally. We ship only within the United States and its territories.

Address Changes

Please ensure your shipping address is correct at the time of checkout. We are unable to make changes to your shipping address once the order has been processed. If an address change is necessary, please contact our customer service team immediately after placing your order.

Contact Us

For more information or assistance regarding shipping, feel free to contact us at:

  • AZParts Customer Support
  • Email: support@azparts.com
  • Address: 8 The Green, Ste A, Dover, DE 19901

We aim to provide a seamless and timely shipping experience. Thank you for choosing AZParts!