Warranty Policy
AZParts is committed to providing high-quality parts that meet your needs. All of our products come with a 1-year limited warranty, ensuring you receive reliable and durable parts.
Coverage
Our 1-year warranty covers defects in materials and workmanship under normal use and conditions.
This warranty is limited to replacement parts or, at our discretion, a refund if the part is defective.
What’s Not Covered
Damage caused by improper installation, misuse, or neglect.
Normal wear and tear.
Products that have been altered or modified.
Damage caused by external factors such as accidents, natural disasters, or unauthorized repairs.
How to Make a Warranty Claim
To make a warranty claim, please contact our customer service team at support@azparts.com with your order number and a description of the issue.
We may request photos or videos of the defective product to help process your claim.
If your claim is approved, we will either replace the defective part or provide a refund.
Warranty Process
Once your warranty claim is verified, we will arrange for the replacement part to be shipped at no additional cost to you. If a replacement is not available, we will issue a refund.
Contact Us
If you have any questions about returns or warranties, please contact our customer support:
- AZParts Customer Support
- Email: support@azparts.com
- Address: 8 The Green, Ste A, Dover, DE 19901
At AZParts, we strive to provide excellent service and support, ensuring a smooth and worry-free experience with every purchase.