Repair help
Why Won’t My Kenmore Washer Start? Common Causes and Fixes

AZparts Team
Updated on March 28, 2025
5 min read
A Kenmore washer that won’t start can be frustrating, especially when you have a pile of laundry waiting. Whether you own a top-load or front-load model, the issue could stem from a simple power supply problem, a faulty lid switch, or a malfunctioning control board. In this guide, we’ll cover the most common reasons why your Kenmore washer won’t start, how to diagnose the issue, and step-by-step fixes to help you get your machine running again.

1. Check the Power Supply
Before attempting complex repairs, start with the most basic troubleshooting step-checking the power supply. If your Kenmore washer isn’t turning on, it may not receive electricity properly.
What to Check:
- Is the washer plugged in? Ensure the power cord is securely connected to the wall outlet. A loose or damaged cord can prevent the washer from receiving power.
- Test the outlet. Plug another device, such as a phone charger or hairdryer, into the same outlet to confirm that it’s working.
- Check the circuit breaker. A tripped breaker can cut power to your washer. Locate your home's electrical panel and reset the breaker if necessary.
- Inspect the power cord. If the cord is frayed, broken, or damaged, it may need replacement.
How to Fix It:
- If the outlet isn’t working, try another one or reset the circuit breaker.
- Replace a damaged power cord by unplugging the old one and installing a new one.
- If you suspect an internal wiring issue, consult an appliance repair professional.
2. Inspect the Lid Switch (Top-Load Washers)
For top-load Kenmore washers, the lid switch acts as a safety mechanism, preventing the washer from starting when the lid is open. A faulty switch may stop the washer from running even if the lid is closed.
Signs of a Faulty Lid Switch:
- The washer doesn’t make a clicking sound when the lid closes.
- The washer does not respond when the start button is pressed.
- The washer hums but does not begin the cycle.
How to Test the Lid Switch:
- Unplug the washer to prevent electrical hazards.
- Manually press down on the lid switch (located near the lid hinge). If you don’t hear a click, the switch is likely faulty.
- Use a multimeter to test for continuity. If there is no continuity, the switch needs to be replaced.
How to Replace the Lid Switch:
- Unplug the washer and remove the control panel (screws are typically at the back).
- Locate the lid switch wiring harness and disconnect it.
- Unscrew and remove the faulty lid switch.
- Install the new switch, reconnect the wires, and reassemble the washer.
3. Examine the Door Lock (Front-Load Washers)
Front-load Kenmore washers have a door lock mechanism that ensures the door is securely shut before starting. If the lock is faulty, the washer won’t begin the cycle.
Common Signs of a Faulty Door Lock:
- The washer won’t start, and the door won’t lock.
- The control panel displays a door lock error code.
- The washer starts but stops shortly after.
How to Fix a Faulty Door Lock:
- Unplug the washer.
- Check for obstructions-clothing or debris may be preventing the door from closing properly.
- Inspect the door lock for visible damage or loose connections.
- Use a multimeter to test the door lock for continuity.
- If the lock is defective, replace it:
- Remove the top panel.
- Unscrew the door lock assembly.
- Disconnect the wiring harness.
- Install the new lock and reassemble the washer.
4. Test the Start Button and Control Panel
If the washer’s control panel or start button is unresponsive, there may be an issue with the user interface.
What to Check:
- Are the control buttons working? If the buttons don’t respond when pressed, the control panel may be faulty.
- Is the child lock activated? Some Kenmore washers have a child lock feature that prevents operation. Look for a padlock icon on the display and disable the child lock if needed.
- Is the start button damaged? A stuck or worn-out button may prevent the washer from starting.
How to Fix It:
- Reset the washer by unplugging it for five minutes, then plugging it back in.
- Check the user manual for instructions on disabling the child lock.
- If the start button is unresponsive, the control panel or interface board may need replacement.
5. Diagnose a Faulty Timer or Control Board
If power is not an issue and the lid switch or door lock is functional, the problem may be with the washer’s timer or main control board.
What’s the Difference?
- The timer controls the washer’s cycle functions (common in older models).
- The control board sends electrical signals to start the washer (common in newer models).
How to Test and Replace the Timer:
- Unplug the washer and remove the control panel.
- Locate the timer and inspect it for visible damage.
- Test for continuity using a multimeter.
- If the timer fails the test, replace it.
How to Replace the Control Board:
- Unplug the washer.
- Remove the rear access panel to locate the control board.
- Inspect the board for burnt-out components or damaged wiring.
- Disconnect the old board and install the replacement.
6. Check the Motor and Motor Coupling
If your Kenmore washer won’t start but makes a humming noise, the issue may be with the drive motor or motor coupling.
Signs of a Motor or Coupling Problem:
- The washer hums but does not start.
- The drum does not move when the cycle begins.
- There is a burning smell coming from the washer.
How to Fix a Faulty Motor or Coupling:
- Unplug the washer and access the motor.
- Inspect the motor coupling. If broken, replace it.
- Check the motor for signs of wear or burning.
- Use a multimeter to test the motor for continuity.
- Replace the motor if it fails the continuity test.
Preventing Future Start-Up Issues
To avoid washer startup problems in the future, follow these maintenance tips:
- Regularly inspect and clean the power cord and outlet.
- Clean the door lock and lid switch to prevent debris buildup.
- Avoid slamming the lid or door, as this can damage the switches.
- Check the control panel for signs of wear or moisture damage.
- Schedule periodic servicing to keep electrical components in good condition.
Final Thoughts
If your Kenmore washer won’t start, begin with basic troubleshooting like checking the power supply, lid switch, and door lock. If these components are functioning properly, move on to testing the control board, motor, and start button. By following this step-by-step guide, you can diagnose the issue and determine whether it requires a simple DIY fix or professional repair.
KenmoreWasherWon't StartWasher Top-LoadWasher Front-LoadLid Switch
Further Reading
Further Reading