Logo
Repair help

Why Your Washer Isn't Draining and What to Do

AZpartsA
AZparts Team
Updated on June 24, 2025
7 min read
A washer that won’t drain water can be a sign of an underlying problem with your appliance. If you’re standing in front of a machine full of water, don’t panic. In this guide, AZParts will help you explore the most common causes behind washer drain malfunctions, explain the role of the drainage system, and show you how to fix the issue with reliable washer replacement parts, either manually or through step-by-step troubleshooting.
washer won t drain water 1747390869

1. Common Reasons for a Washing Machine Not Draining Properly

Before diving into repairs, always start by checking your washing machine’s user manual. Most models include a dedicated troubleshooting section that can help pinpoint drainage issues. Some machines will even display an error code, which can guide you toward the exact cause of the problem.
To help you get started, we’ve outlined some of the most common reasons why a washing machine won’t drain properly:

Clogged Drain Filter

The most frequent culprit behind drainage issues is a blocked filter . Designed to catch solid objects like coins, hairpins, or buttons, the filter can gradually accumulate lint, paper debris, and hair . Over time, this buildup restricts water flow and prevents your washer from draining fully.
💡 Tip: Cleaning the drain filter regularly—ideally every few weeks—can help prevent this issue and extend the life of your washer.

Blocked or Kinked Drain Hose

If debris slips past the filter, it can lodge inside the drain hose , causing a backup. Alternatively, the hose may become kinked or bent , especially if the machine has been moved recently or items are pressing against it. A restricted hose can significantly reduce water flow and lead to standing water after a cycle.

Internal Mechanical Failures

While clogs are often easy to fix at home, mechanical failures will require professional attention. Several key components play a role in draining your washer, including:
  • Drain Pump – Responsible for pushing water out of the drum
  • Drive Belt – Transfers power to the pump and motor
  • Door or Lid Switch – Ensures the washer knows when it’s securely closed (some models won’t drain unless this is engaged)
If one of these parts fails, your washer may not drain even if there are no visible blockages. In such cases, replacing the defective component is usually the most effective solution.
Drain Function in Your Washing Machine
Washing machine drainage system (Source: AZParts)

2. How to fix a washing machine that’s not draining water

Dealing with a washing machine not draining issues can be frustrating, but don’t worry as many problems can be solved with a bit of hands-on work. This step-by-step washing machine drain fix guide will help you perform a safe and effective troubleshooting washer drainage process right at home.

Step 1: Safety first! Unplug the washing machine

Before beginning any troubleshooting washer drainage work, make sure your machine is completely unplugged from the power outlet - or shut off the circuit breaker if it's hardwired. Water and electricity can be a dangerous mix, so never skip this critical first step.
Unplug the washing machine
You should carefully unplug the washing machine before checking (Source: AZParts)

Step 2: Check the drain hose for kinks or obstructions

The drain hose is a common source of washer not draining problems. You have to carefully inspect it from end to end for sharp bends or kinks that could be obstructing water flow. You straighten the hose and look for external pressure points or debris blocking the connection to the drainpipe or standpipe.
Check the drain hose
You have to carefully inspect drain hose from end to end for sharp bends or kinks (Source: AZParts)

Step 3: Examine the drainpipe or standpipe

If your washer empties into a standpipe, you need to make sure the hose isn’t inserted too far as this can create a siphoning effect that prevents proper drainage. You are required to look inside the pipe for debris like lint or socks that may be blocking the flow and carefully remove visible clogs using a wire hanger or long tweezers.
Examine the drainpipe or standpipe
You examine the drainpipe or standpipe (Source: AZParts)

Step 4: Clean the washing machine's filter

A clogged filter is a frequent cause of washing machine pump troubleshooting. You will locate the filter, typically behind a small front panel near the bottom of the machine, and place a towel or pan underneath to catch any leaking water. Then, you unscrew and remove the filter and rinse it thoroughly to clear lint, hair, coins, or other debris, using a toothbrush for stubborn grime. Reinstall it securely before proceeding.

Step 5: Inspect the drain pump (If You're Comfortable)

If you're confident in DIY repairs, examine the pump itself for washing machine drainage mechanism issues. It’s usually located near the filter. After removing the filter, look inside the cavity for obstructions. If you see foreign objects around the impeller, carefully remove them using needle-nose pliers, taking care not to damage the blades.
 Inspect the drain pump
You remove the filter and see foreign objects around the impeller inside the cavity (Source: AZParts)

Step 6: Check the Drain Hose Connection to the Machine

Disconnect the drain hose from the back of the washer. Be prepared for water to spill out. Then, inspect the washer’s outlet port where the hose connects—sometimes small clogs or debris hide here and cause washing machine water removal problems.

Step 7: Run a Test Cycle

After reassembling everything, plug the washer back in. Run a short "Drain and Spin" cycle and observe whether the machine drains correctly. This test helps confirm whether your cleaning and adjustments resolved the issue.

Step 8: What to Do If It Still Doesn’t Drain

If you've followed every step and the machine still won’t drain, you may be facing a deeper drainage system malfunction in washers such as a defective control board, pump motor failure, or internal clog. At this point, it’s best to contact a professional appliance technician for a thorough diagnosis.
Many drainage issues are caused by minor clogs or kinks that can be fixed at home. With a little effort, you can often get your washer working again without needing a costly repair.

3. How to Prevent Problems with Your Washing Machine

A little routine maintenance goes a long way when it comes to extending the life of your washer and avoiding costly repairs. Here are some simple habits you can adopt to keep your machine running smoothly:
  • Always empty your pockets. Coins, keys, tissues, or small objects can clog the filter, damage the drum, or cause drainage issues.
  • Use the right amount of detergent. More detergent doesn't mean cleaner clothes. In fact, using too much can lead to soap buildup, mold growth, and poor rinsing performance — especially in high-efficiency washers.
  • Clean the filter regularly. Check and clean your washer’s filter at least once a week. A clogged filter is one of the most common causes of drainage problems and unpleasant odors.
  • Run a monthly cleaning cycle. To keep the drum fresh and bacteria-free, run an empty hot water cycle with a washing machine cleaner or a cup of white vinegar and baking soda once a month. Many modern washers also have a built-in “Tub Clean” or “Drum Clean” function — don’t forget to use it!
By following these preventative care tips, you’ll help reduce wear and tear, prevent clogs, and ensure better performance from every wash cycle.

A washer that won’t drain is one of the most common washing machine problems homeowners face—but fortunately, many of these issues can be resolved with basic troubleshooting. From inspecting the drain hose to cleaning the pump filter, small fixes often go a long way. However, if the problem persists, it might be time to replace faulty components such as the washer drain pump or washer drain hose clip. AZParts offers reliable replacement parts to help you get your washing machine back in top working condition, which ensures smooth and efficient drainage for years to come.

For support or questions, feel free to contact us:
8 The Green, Ste A, Dover, Delaware 19901-3618, United States

Washer

Further Reading

Washer Lid Won't Lock? Causes & Troubleshooting Solutions image
AZpartsA
AZparts Team
10 min read
Repair help
June 23, 2025
When your washer lid won't lock, this problem prevents your appliance from starting its cycle, leaving you with wet clothes and a non-functional machine. Understanding the root causes and knowing how to troubleshoot effectively can save you time, money, and unnecessary stress. This guide from AZParts will walk you through the most common causes of lid locking problems and provide step-by-step solutions to get your washing machine back to working order.

How Much Does It Cost to Repair a Washing Machine Belt? image
AZpartsA
AZparts Team
3 min read
Review
June 24, 2025
If your washing machine has stopped spinning or is making unusual noises during the wash cycle, a worn or broken belt could be the culprit. The washing machine belt repair cost can vary depending on the model, parts, and whether you choose to DIY or hire a technician.

In this article, AZParts breaks down everything you need to know about repairing a washer belt—from common signs of a faulty belt to how much you can expect to pay for parts and labor. We'll also help you decide whether it's a repair you can handle yourself or one that’s better left to the pros—so you can fix the issue without overpaying.
The Best Drain Cleaners For Washer Drains image
AZpartsA
AZparts Team
7 min read
Review
June 23, 2025
Clogged washer drains can be a nightmare, causing slow drainage, foul odors, and even damage to your appliance. Finding the best drain cleaner for the washer drain is the key to keeping your laundry routine smooth and stress-free. In this guide, AZParts will help you solve this problem with high-quality solutions that clean deeply, act fast, and are safe for your plumbing system.
Where to Find the Model and Serial Number on a Washer image
AZpartsA
AZparts Team
8 min read
How-To Guides
May 27, 2025
Whether you need to schedule a repair, register your appliance, or order a replacement part, knowing where to find the serial number for washing machine models is essential. This unique identifier helps technicians match the right components and ensures your warranty is valid. However, each brand places its label in different locations, which can make the search confusing. In this article, AZParts will show you exactly where to find the model and serial number on washers from leading brands so you can take the next step with confidence.
Kenmore Washers Troubleshooting: 5 Common Problems & How to Fix image
AZpartsA
AZparts Team
7 min read
Repair help
June 24, 2025
Kenmore washers are built to last and widely trusted for their reliability and efficiency. However, like any appliance used frequently, they can develop issues over time. From a washer that refuses to start to one that leaks or makes unusual noises, understanding the root causes is essential to fixing the problem quickly and effectively.
This guide offers a detailed look at Kenmore washers troubleshooting, covering the five most common issues, likely causes, and step-by-step instructions on how to diagnose and repair them. Whether you’re a DIY enthusiast or simply want to understand what’s wrong before calling a technician, this resource will help you get your Kenmore washer back in working order.