Repair help
5 Common Kenmore Washer Problems & How to Fix Them
AAZparts Team
Updated on March 28, 2025
5 min read
Kenmore washers are known for their durability and efficiency, but like any appliance, they can develop issues over time. Whether your washer won’t start, won’t drain, won’t spin, leaks water, or makes loud noises, identifying the root cause early can save you time and money. In this guide, we’ll cover the five most common Kenmore washer problems, troubleshooting tips, and step-by-step repair solutions to get your machine running smoothly again.
1. Kenmore Washer Won’t Start
If your Kenmore washer won’t start, the issue could be with the power supply, lid switch, door lock, or control board.
Possible Causes:
- Faulty Power Supply – A tripped breaker, faulty outlet, or loose power cord can prevent the washer from turning on.
- Defective Lid Switch (Top-Load Models) – If the lid switch isn’t engaging properly, the washer won’t start.
- Broken Door Lock (Front-Load Models) – A malfunctioning door lock can prevent the cycle from starting.
- Malfunctioning Control Board or Timer – If the control board or timer fails, the washer won’t receive the necessary signals to start.
How to Fix It:
Check the Power Supply
- Ensure the washer is plugged in securely.
- Test the outlet by plugging in another device.
- Reset the circuit breaker if it has tripped.
Test the Lid Switch (Top-Load Models)
- Open and close the lid. Listen for a clicking sound.
- Use a multimeter to test for continuity. If faulty, replace the lid switch.
Inspect the Door Lock (Front-Load Models)
- Try manually locking the door. If it doesn’t secure, the lock may be defective.
- Use a multimeter to test the door lock for continuity. If there’s none, replace it.
Check the Control Board or Timer
- Look for burnt or damaged components.
- Test the timer with a multimeter. If it fails, replace the timer or control board.
Fix: Replace the faulty component (lid switch, door lock, or control board) as needed.
2. Kenmore Washer Won’t Drain
If water remains in the drum after a cycle, the drain system might be clogged or the pump could be faulty.
Possible Causes:
- Clogged Drain Pump or Hose – Lint, small clothing items, or debris can block drainage.
- Faulty Drain Pump – If the pump motor fails, the washer won’t drain.
- Kinked or Blocked Drain Hose – A bent hose can restrict water flow.
- Defective Lid Switch or Door Lock – If the washer doesn’t recognize the lid/door as closed, it won’t drain.
How to Fix It:
Check for Drain Hose Blockages
- Unplug the washer and turn off the water supply.
- Detach the drain hose and check for clogs or kinks.
- Remove obstructions and reconnect the hose.
Clean the Drain Pump Filter (Front-Load Models)
- Locate the drain pump filter (usually behind a lower front panel).
- Place a towel and container under the filter.
- Twist open the filter and remove debris.
Test the Drain Pump
- Use a multimeter to check for continuity.
- If defective, replace the drain pump.
Fix: Clean the filter and drain hose. If the pump is faulty, install a new one.
3. Kenmore Washer Won’t Spin or Spins Slowly
If your washer drum doesn’t spin or spins too slowly, it could be due to balance issues, a worn belt, or motor problems.
Possible Causes:
- Unbalanced Load – Too many or too few clothes can throw off the washer’s balance.
- Worn Drive Belt – A stretched or broken belt won’t allow the drum to spin.
- Faulty Motor Coupling (Top-Load Models) – A worn motor coupling can prevent the motor from spinning the tub.
- Defective Lid Switch or Door Lock – If the washer doesn’t recognize a closed lid, it won’t spin.
How to Fix It:
Balance the Load
- Ensure the washer is on a level surface.
- Redistribute clothes evenly in the drum.
Inspect the Drive Belt
- Unplug the washer and remove the back panel.
- Locate the belt and check for signs of wear.
- If the belt is loose or broken, replace it.
Check the Motor Coupling (Top-Load Models)
- Remove the washer’s cabinet to access the motor coupling.
- If worn or broken, replace it.
Fix: Rebalance the load, replace a worn drive belt, or install a new motor coupling.
4. Kenmore Washer Is Leaking Water
Leaks can be caused by faulty hoses, a damaged inlet valve, or a worn door seal.
Possible Causes:
- Loose or Damaged Hoses – A leaking drain or fill hose can cause water to escape.
- Faulty Water Inlet Valve – A malfunctioning valve can leak during the fill cycle.
- Worn Door Seal (Front-Load Models) – A cracked seal allows water to escape.
How to Fix It:
Inspect and Tighten Hoses
- Check the inlet and drain hoses for leaks.
- Tighten connections and replace damaged hoses.
Test the Water Inlet Valve
- Use a multimeter to check for continuity.
- If defective, replace the valve.
Replace a Worn Door Seal
- Remove the outer retaining ring on the rubber door seal.
- Pull the seal off and install a new one.
Fix: Secure hoses, replace the water inlet valve, and install a new door seal if necessary.
5. Kenmore Washer Makes Loud Noises
Unusual noises can indicate worn bearings, broken suspension springs, or objects stuck in the drum.
Possible Causes:
- Loose Drum Bearings – Worn bearings cause grinding or banging noises.
- Damaged Shock Absorbers (Front-Load Models) – Faulty shocks cause excessive vibration.
- Broken Suspension Springs (Top-Load Models) – Weak springs lead to a noisy spin cycle.
How to Fix It:
Check for Foreign Objects
- Inspect the drum for loose items.
- Remove anything stuck between the drum and tub.
Test and Replace Drum Bearings
- Rotate the drum by hand. If it feels rough or noisy, bearings may be worn.
- Remove the old bearings and install new ones.
Inspect and Replace Shock Absorbers or Suspension Springs
- For front-load washers, check the shock absorbers and replace any damaged ones.
- For top-load models, replace broken suspension springs.
Fix: Remove obstructions, replace bearings, and install new shock absorbers or springs.
Preventative Maintenance Tips for Kenmore Washers
- Clean the drain pump filter every 6 months.
- Check and tighten hoses regularly.
- Use HE detergent to prevent buildup.
- Avoid overloading the washer.
- Level the washer to reduce vibrations.
By following these troubleshooting steps and maintenance tips, you can extend the lifespan of your washer and avoid costly repairs.
TroubleshootingKenmoreWasherAppliances
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